Frequently Asked Question (FAQ)

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” Everything you need to know before, during, and after your visit. “

What are your hospital’s operating hours?

Our hospital operates 24/7

Address:

Darul Makmur Medical Centre Sdn Bhd,

B2-B60,

Jalan Pinggiran Putra 4/3,

Pinggiran Putra 4,

26060 Kuantan, Pahang

Directions: There is a huge blue signboard with DMMC logo near the traffic light. Parking is available on-site.

Yes, we provide 24/7 emergency services. Our Emergency Department is fully equipped to handle urgent medical cases.

We have more than 30 insurance panels and third-party administrators. Refer to Insurance & TPA Partners page for a full list of panels and guidelines.

Our team will contact you via phone or email within 24 hours.
Please note that responses may be delayed during weekends and public holidays.

Yes, please contact us at 0195349988.
Please bring your Identity Card (IC), any relevant medical records or referral letters, and your insurance details (if applicable).

A referral letter is highly recommended for first-time visitors and patients using medical insurance to ensure accurate care coordination and smooth insurance processing.

Please arrive at least 15 minutes before your scheduled appointment time to ensure a smooth registration process.

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